MISSION STATEMENT
It is the philosophy of Stone Mountain Police Department that we as employees will provide the highest level of customer service that will achieve total community satisfaciton. When interacting with the community, we as employees, will treat people as if we would want our own family treated. What are our goals and how will we achieve them?
Promptness:  | Respond to calls for service promptly | | Answer the telephone on the first or second ring | | Submitting paperwork within required time frame | Competence: | Know what you are talking about when interacting with the community | | Knowing signals and codes | | Know the laws and city ordinances that pertain to our job | | Know the streets of Stone Mountain | | Know how to use the equipment that relates to your job | | Be computer literate | | Get career development training necessary to advance to the next level | Personal Attention: | Get out of your patrol unit and patrol Main Street on foot, develop relationships | | Spend time talking with kids from the area schools and general community | | Introduce yourself to the merchants and residents while patrolling | | Stop and assist the elderly in any way you can | | Go the extra yard in assisting people who are lost or need directions | Appearance: | Make a good first impression | | Maintain good personal hygiene | | Keep your uniform neat and clean | | Keep your work area/patrol car neat and clean | | Keep the streets of Stone Mountain free of junk cars and trash | Good Work Ethics: | Maintain a positive attitude and be polite and courteous | | Keep your morale up; don't rely on the department or others to keep it up | | Be grateful for your job/career and health | | Be grateful for having the opportunity to be what you said you wanted to be | | Perform the duties you get paid to perform | | Follow the procedures and don't take shortcuts | | Maintain self-discipline on and off duty | | Don't profile the community based on race, gender, or economic status | | Treat others like you would want your mother or father treated | | Maintain good phone etiquette |
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